We carry a full line of Lego Products from the Original Sets (New and Used) to the Parts for the sets, the Instruction Manuals, the Original Boxes, Original Sticker Sheets, etc.  We have broken this down into specific categories and separated them by theme to minimize confusion but sometimes ordering mistakes still happen.  We understand that sometimes orders are placed by children who have misunderstood the description that is why we have a very liberal returns policy.

We are the worlds largest provider of retired Lego Parts and Instruction Manuals, providing replacement parts and materials to over 38 AFOL Clubs and organizations and over 140,000 customers worldwide.

Easy to Follow RETURNS DIRECTIONS

Step #1  Check and Note any Damage on the Original Package

Step #2  Email us to let us now you are returning your package

Step #3  Mail Original Package back to the Return Address Listed

Step #4  DO NOT MARK the original package REFUSED or RTS

        (These type's of returns almost never come back to us!!)

Step #5  Place any Envelopes Received into a New Envelope for mailing

Step #6  Contact us if you have not heard form us or have not received a refund

We are very easy to get a hold of, simply email us and we will respond within 24hours

We do have the Following Return Exceptions!! 

We do not accept the returns of Large Lego Sets
(these would be sets usually comprised of 500 or more pieces/have a box that is over 2ft long)

  All Sales on Large Sets are Final.  If a Large Set is missing parts (applies to used sets only) the missing parts will be replaced by us and sent out to you.  This applies to used sets unless the part was specifically listed as missing in the description of the set.

We do not accept Returns of MISB sets that have been opened.

Electronic items being returned are at our discretion. Video games may not be returned if the package has been opened.   

We do not accept Returns of Manuals if they were sent to you sealed and you opened them.  This does not include the mailing envelope, just the clear poly bag if applicable.
 (in a clear poly protector/heat sealed, and you opened it up)

We have individuals who enjoy purchasing manuals and then copying them for their own personal use or to sell the copies on ebay, especially the ultra rare manuals.

  Please email us a note to let us know that you are returning the item.
  The item to be returned must be mailed back to us within 14 days of having received it. 
Please mail the package to the return address on your package or to

BrickTrainShop
1812 Villines Ave
 San Jacinto, Ca. 92583 

The item must be in the same condition as it was received,
we do have an identifier that will let us know if the parts have been changed. 

**All returned items will be refunded in the manner in which they were paid for excluding shipping and any associated Google/PayPal transaction fees paid on the item returned.  Whatever credit card/paypal transaction fees we were charged are the exact fees we pass on and are not padded.  Proof of these transaction fees is always available.

In the event that you feel the need to file a dispute with PayPal rather then returning your order then please understand the following.

Paypal will not get involved with Off-Ebay Transactions.

We will never approve any requests for a refund without the product being returned, no exceptions!  We feel customers who keep the product, refusing to return the order and file disputes to keep the money as well are stealing.  When this happens we refer the entire customer file to our collections firm.  We ask only what is fair, that the product be returned in exchange for a refund.

  We Thank You for your understanding in these matters and as always we are here to make your shopping experience with us a happy one.





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